In 1996 I began my hotel management studies at the Institut Hotelier Cesar Ritz in Switzerland, and in the first year of the 2-year diploma program I was introduced in the art of fine dining and effective kitchen service. Other subjects like Management, Housekeeping, and Financial Accounting gave me the first theoretical understanding needed in this business. Besides the subjects I studied I developed friendships with other students from all over the world, and my language abilities in English and Spanish improved a lot.
After I completed the 6 months of my first year, I was ready to start my first training in the Hotel Central Plaza in Zurich, Switzerland.
In the second year of my studies I decided to get to know a beautiful country on the other side of the world, called Australia. The school in Switzerland has a partner school in Sydney, Australia, and so, in 1998 I got the possibility to continue my studies down-under at the International College of Tourism and Hotel Management. Our knowledge in Hospitality was enriched with subjects like Marketing, Food Service Operations, Accounting and Tourism. Also we got the chance to improve our management abilities when we had to control and lead some operations, like food service operation, in the school. But this time provided me also with the opportunity to experience a different culture.
I always had the idea of going on with my studies, to do the Bachelor in Hotel Management. This 1 year program I did in the year 2000. But the International College of Hospitality Administration in Brig, Switzerland, requires the further studies of the Higher Diploma to be able to join the group of students who do the Bachelor. I did this program from January 1999 until April 1999, and we studied subjects like Intercultural Studies, Food Chemistry, Nutrition, Higher Math, and English Composition. Like in the other schools the students came from many different cultures, and I developed some close friendships with them.
In January 2000 I started the Bachelor program, which included subjects like Finance, Economics, Business Management, Human Resources, and World History. The school itself was focused on Hotel Management, but the Bachelor program was based more on general Business Management. Even though the school is located in Switzerland, the Bachelor program is directly managed by Washington State University. In December 2000 I graduated with a Bachelor of Arts in Hotel and Restaurant Administration.